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PRIVACY POLICY

At Mutuum Travel Agency, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (mutuumtravelagency.com) or use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined in this Privacy Policy, please do not use our services or website.


1. Information We Collect

We collect personal information from you when you visit our website, make a booking, or contact us for inquiries. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide when filling out forms or making inquiries.

  • Booking Information: Details regarding your travel plans, including destination, travel dates, accommodations, and transportation preferences.

  • Payment Information: Credit card details or other payment method information necessary to process bookings. This information is processed through secure payment gateways and is not stored on our website.

  • Usage Data: Information about how you interact with our website, including your IP address, browser type, device information, and browsing behavior.


2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To Provide Services: To process your bookings, confirm reservations, and fulfill your travel arrangements.

  • Customer Support: To respond to your inquiries, provide support, and communicate with you regarding your travel plans.

  • Marketing and Promotions: With your consent, we may send you promotional emails, special offers, and travel-related updates. You can opt out of these communications at any time by clicking the unsubscribe link in the email or contacting us directly.

  • Improving Our Services: We use usage data to analyze trends, improve our website functionality, and enhance your user experience.


3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • With Travel Service Providers: In order to fulfill your bookings, we may share necessary information with third-party travel service providers (e.g., airlines, hotels, tour operators) who are part of your travel arrangements.

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing customer support.

  • Legal Compliance: We may disclose your information if required by law or to protect our legal rights, comply with legal obligations, or respond to government requests.


4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure payment gateways, to protect your data during transmission and storage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, improve site performance, and personalize content. You can choose to disable cookies through your browser settings, but this may limit certain features of our website.

For more information on how we use cookies, please refer to our [Cookie Policy] (if applicable).


6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can update or correct any inaccuracies in your personal information.

  • Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have.

  • Opt-Out: You can opt out of receiving marketing communications by unsubscribing through the email or contacting us directly.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.


7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information as soon as possible.


8. International Data Transfers

As part of our services, we may transfer your personal information to countries outside of your country of residence, including but not limited to travel destinations or third-party service providers. By using our services, you consent to the transfer of your information across borders in accordance with this Privacy Policy.


9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Mutuum Travel Agency
Phone: +1 323 233 1399
Email: [email protected]
Address: 5044 S Central Ave, Los Angeles, CA 90011, United States