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Welcome to the website of Mutuum Travel Agency (“we”, “us”, “our”). By accessing or using our website (mutuumtravelagency.com) and services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.
1.1. Eligibility: To use our website and services, you must be at least 18 years old and capable of forming legally binding contracts under applicable law.
1.2. Changes to Terms: We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the revised Terms will take effect immediately upon posting. You are encouraged to review these Terms regularly.
2.1. Travel Planning: Mutuum Travel Agency offers various travel services, including customized travel packages, flight bookings, hotel reservations, tours, and other travel-related services.
2.2. Third-Party Providers: We act as an intermediary between you and third-party travel service providers (e.g., airlines, hotels, tour operators). We are not responsible for the actions or omissions of these third-party providers.
2.3. Booking Confirmation: All bookings made through our website or services are subject to availability. A confirmation email will be sent once your booking is processed and confirmed. In the event that a service is unavailable, we will inform you promptly and attempt to offer an alternative solution.
3.1. Booking Process: By making a booking with us, you confirm that all information provided is accurate and complete. You are responsible for reviewing and verifying all booking details before confirming your reservation.
3.2. Payment: Full payment or a deposit may be required to confirm your booking, depending on the service or travel package. Payments are processed securely via third-party payment processors, and we do not store your payment information on our website.
3.3. Currency and Pricing: All prices on our website are listed in [Currency] and may be subject to change without prior notice. Prices may also vary depending on the availability, season, and other factors. Any changes will be communicated to you before finalizing your booking.
4.1. Cancellation Policy: Cancellations are subject to the terms and conditions of the specific travel service providers involved (e.g., airlines, hotels, etc.). Please review these policies carefully before booking. In some cases, a cancellation fee may apply.
4.2. Refunds: Refunds, if applicable, are issued based on the refund policies of the third-party providers. Mutuum Travel Agency will assist you with the process, but we are not responsible for the final outcome of any refund request.
4.3. Changes to Bookings: If you need to make changes to your booking (e.g., changing travel dates or destinations), you must contact us as soon as possible. Changes are subject to availability and may incur additional fees.
5.1. Travel Documents: You are responsible for ensuring that you have all the necessary documents for travel, including passports, visas, travel insurance, and any other required documents. Mutuum Travel Agency is not liable for any issues arising from missing or incorrect travel documents.
5.2. Health and Safety: It is your responsibility to check any health or safety requirements, such as vaccinations or travel advisories, for your destination. Mutuum Travel Agency is not liable for any health issues or safety concerns during your trip.
5.3. Travel Insurance: We highly recommend that you purchase comprehensive travel insurance to protect against unexpected events such as trip cancellations, medical emergencies, or lost baggage.
6.1. General Liability: Mutuum Travel Agency is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services, including but not limited to delays, cancellations, or accidents that may occur during travel.
6.2. Third-Party Providers: Mutuum Travel Agency is not responsible for the actions, omissions, or failures of third-party service providers (e.g., airlines, hotels, tour operators). Any issues related to third-party services must be resolved directly with the service provider.
6.3. Force Majeure: We are not liable for any delays, cancellations, or other issues caused by circumstances beyond our control, such as natural disasters, strikes, political instability, or other events of force majeure.
7.1. Website Content: All content on the Mutuum Travel Agency website, including text, images, logos, and trademarks, is owned by us or our partners and is protected by intellectual property laws. You may not use, copy, or distribute any of this content without our prior written consent.
8.1. Privacy Policy: Your use of our website is governed by our [Privacy Policy]. By using our website and services, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
9.1. Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/Jurisdiction]. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in [Your Location].
9.2. Dispute Resolution: Any disputes that cannot be resolved through informal negotiations may be submitted to mediation or arbitration, as agreed upon by both parties.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Mutuum Travel Agency
Phone: +1 323 233 1399
Email: [email protected]
Address: 5044 S Central Ave, Los Angeles, CA 90011, United States